Frequently Asked Questions
Yes, you can find us onsite in the leasing office. Please note that we are still an active construction site, so we are limited in what we can show.
First and foremost, we need a complete (and signed) application. You can complete it online or on paper during an appointment with a member of our leasing staff.
At the time of applying, you will pay a $35 application fee for every applicant over the age of 18. You will also owe a security deposit of either: $400 (efficiency or one-bedroom), or $500 (two-bedroom) at the time of application to secure the apartment.
We will then need employment verification for proof of income. We either need your most recent 2 months of pay stubs or an offer letter. These documents can be uploaded directly online at the time of application.
Your application is not complete until you submit payment. If the application says "Pay Later", you must log out and log back in. Unfortunately, this is a glitch in the system that happens frequently. Make sure the name you enter in the RentCafe portion of the application is EXACTLY the same as you enter it in the BlueMoon portion.
We check your credit, rental, and criminal history. A nationwide criminal search will be conducted on each applicant and any occupant over the age of eighteen years old. Applicants who have a criminal record may or may not be approved. This includes but is not limited to: felony convictions or deferred adjudication for violent crimes or crimes against another person, felony or misdemeanor convictions for theft, non-violent felony convictions or deferred adjudication in the past 10 years, and/or misdemeanor conviction for any crimes against another person or any crimes involving firearms, drugs, prostitution, arson, or burglary.
You must make 2.5x the base rent in order to qualify for our 60% and 80% apartments and 3x the base rent in order to qualify for our market (non-income-restricted) apartments. Income for multiple applicants may be combined.
Bridge at Saffron is part of an income-based program (in partnership with HACA) designed to reduce the barrier to affordable quality housing for the working force community in Austin. 10% of our units are reserved for residents at 60% MFI, 41% are reserved for residents at 80% MFI, and 49% of our apartments aren't income-restricted. The income restrictions are listed above each unit type on the floor plans page. If your gross income exceeds the amounts specified, you will not qualify for that apartment.
Yes, we do accept housing vouchers.
At least 75% of current accounts must be in good standing. An additional deposit may be accepted. Bankruptcies that have not been discharged may result in denial.
Applicants with no rental history may require a higher deposit and or a guarantor (which is only allowed on market-rate apartments). If an applicant has negative rental history such as late payments, you may be required to pay a higher security deposit. If an applicant has had any major lease violations, owes a previous landlord, or has a judgment on their credit, your application will be denied.
All applicants must have six months of verifiable income. All applicants must provide a copy of applicant's most recent paycheck stubs or income statements showing proof of income for the two most recent months. Application may be denied if employment history is unsatisfactory.
All residents are required to carry a minimum of $100,000 in liability insurance, naming the rental community as additionally insured. Coverage must be sustained through the lease term and may not lapse. Residents will be required to show a declaration page as proof of insurance at move-in and upon renewal. Coverage may be accepted from any provider; however, we will provide information on our preferred insurance.
Guarantors will be allowed on market-rate units (not income-restricted units) for renters with insufficient income or renters that lack rental history. The Lease Guarantor must make at least five times the amount of the monthly rent and meet all qualifying criteria, complete, and sign a separate Lease Guaranty form.
Applicants will complete a pet screening form at the time of application: $25 per profile with ACH payment or $30 per profile with credit/debit card payment. Applicants will upload their pet's vaccine records, photos, insurance, etc.
Refundable Deposit: 1 pet = $350, 2 pets = $500
Non-Refundable Fee: 1 pet = $250, 2 pets = $500
2 pets max per apartment with a 100 lb weight limit per animal.
No monthly pet rent and no breed restrictions!
The deposit and non-refundable fees are due on move-in day (not at the time of application).
We are located in Round Rock Independent School District. Purple Sage Elementary School, Pearson Ranch Middle School, and McNeil High School.
We have a required amenity package that includes: Pest Control service for $5/month and Valet Trash service for $30/month.
Water is sub-metered and charged on your resident ledger. This is paid with rent on the first of the month and usually takes 1-2 months for charges to be accrued.
You will need to establish electricity with Pedernales Electric Company, and they will bill your account directly each month.
You will also need to set up your own WiFi and TV streaming. Spectrum is our preferred provider.
Reserved Carport Space: $45/month
Detached Parking Garage Space: $125/month
The first payment must be made via money order, cashiers check, or personal check. After the first months payment, you may sign on to the resident portal and make online payments. (Or you can continue paying your rent in person with checks.)
You can pay online via debit or credit card, but various processing fees apply. If you link your bank account to the resident portal, there is no transaction fee.
Rent is due on the first of every month, no matter when your lease started. If rent is not paid in full by 11:59 pm on the 3rd of the month, you will be charged a late fee of 10% of your base rent.
Your pro-rated rent and other possible fees owed (a member of the leasing staff will have sent you how much you owe) and your electricity account number. If you have a pet, you will also need to pay your pet deposit and pet fee.
We have mailboxes and package lockers with 24/7 access located at the Clubhouse. The mail area can be accessed from outside, so residents don't always have to go through the inside of the Clubhouse. Each delivery driver is different and will use their discretion on leaving packages directly at your apartment door.
We have unassigned free parking throughout the community that's first come, first served. We do NOT guarantee parking availability. If you want a guaranteed/reserved space, we have covered carports and detached garages for rent. Each vehicle MUST be registered with management (limited to one per leaseholder) and is subject to towing without the proper permit displayed.
Valet trash and recycling service will pick up your items door-to-door 5 days a week: Sunday-Thursday. Your items must be placed in the trash can that came in your apartment. There are also dumpsters and a trash compactor by the pool where you can drop your trash and recyclables.
Pest control will not service your apartment unless you request it. Log in to your resident portal and place a maintenance request for pest control. The office staff will get your apartment on the schedule. You can also call or email the leasing office directly to place the service request.
60 day notice is required. You will be charged an early termination fee. The amounts are specified in your lease.
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Our team is always ready to answer your questions.